The dental referral management system is operated by operated by RMSL in partnership with FDS Consultants, a consortium of dental and medical NHS consultants based in the North West of England who also provide referral management services to other parts of England and to Wales. The clinical team is supported by specialist administrators who ensure that the process of managing referrals is seamless.
All of our clinically qualified staff are registered with the General Dental Council and undertake regular continuing professional development. All clinical staff are on the appropriate GDC specialist list. For information on contacting the GDC please click here
Our mission statement
‘To deliver the safest, most effective and responsive dental referral management system across the UK to both patients and service users alike. We are an innovative, pro-active and responsive service provider focused on improving patient experience whilst driving up the quality and outcomes of dental care’.
We are fully compliant and registered at the ISO 9001 standard for quality assessment. This demonstrates our continuing commitment to the quality of our processes and management.
DCB 0129 Compliance
We have been independently assessed against the national DCB 0129 standard and have appointed a Clinical Safety Officer to ensure that our service and applications operate safely. You can learn more about our approach to clinical safety and the DCB 0129 standard here.
Our values define and shape our service – we aim to act with:
- INTEGRITY– to act with honesty, trust and accountability at the heart of our service
- QUALITY – to make a difference, even the smallest actions count towards achieving excellence
- CARE – to show respect, consideration and humanity
- INNOVATE – to re-imagine possibilities by creating forward thinking solutions delivering the best standards of patient care
Our team is led by:
Anne LambChief Executive Officer
Claire DickensChief Business Officer
Matt JinkinsonChief Clinical Officer
Nicola RowbottomOperations Manager
Charlotte MaddenService Quality & Delivery Manager
Christopher AlveyDental Product Lead
Dr Janet SpeechleyLead Clinical Triager
Llinos BradleyData Protection Officer
Julia CawthorneClinical Safety Officer