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NHS Wales Dental Referral Management System
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Online System Manuals
Here you can find links to our online manuals. These are always being updated with any new features of the system and answers to common technical questions, so its worthwhile checking back here.

Online Manuals

We have full online guidance available for all of our systems available below. These manuals will always be updated with any changes to the system, so its worth checking back every so often so you can see whats happening. Updates to the system, advance notice of maintenance will be sent to your dashboard as a message. For any major changes we will email you using your practices username email address.

If you haven’t already done so please visit the learning zone and take our quick course on the system

We have full online guidance available for all of our systems available which you can access here:

Online help system

We will also send a message to your dashboard if there are any major changes to the system.

Getting help

We also have an FAQ section which can access here – and if you still can’t get your problem solved then drop our referral team a line by emailing dental.referrals@wales.nhs.uk

There are a range of videos below that provide information on how to use the system, how the NHS number system allows you to easily populate patient demographics easily and reliably, and some examples of how you can integrate your practice software to automatically send referral data to the system; these details are also available in the manuals.

For more information on the use of our scanners or how to start integrating your software just click here.

You can find more information on the services available to your area here.

 

Videos

How to login in to the online service and refer using the Wales system

A guide to using our phone based verification system and how to use your dashboard, referral forms and upload your radiographs and other materials.

NHS Number Lookup System

Our new lookup systems means you can populate all your patients data, including GP details, with just 4 data points.

Desktop R4 Integrator from PatientComms

A short video showing how the new integration system links your patient demographics into the referral system - without the need to login.

Integration within Pearl Software

A short video showing the built in integration with Pearl Software for dental referrals. The video is best viewed in full screen - just press the logo in the bottom right.

Area: Aneurin Bevan | Betsi Cadwaladr | Cardiff & Vale | Cwm Taf | Hywel Dda | Powys | Swansea Bay

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