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NHS Wales Dental Referral Management System
Your Health Board
Scanners and Software
This section of the site provides software downloads to use with our scanners and connectors for your practice management software making referrals even easier!

Software Integration

For all EXACT users we have a new system that fully integrates with your practice software, providing a referral button on the SoE screen. If you have updated your SoE system or simply wish to have the button located on screen, then please use the updated software (full instructions are available below).  The integration is fully supported and approved by SoE and their help desk is available to support any users with installation.  You will still need an API key – you can get one using the form to the right.

New SoE (EXACT) in software integrator – download here

Installation and licence instructions here

Our referrals connector is available for new and existing API users. The system will provide full integration with R4 and Orthotrac and will include the ability to check the status of referrals directly from your desktop, download PDFs to store in patient notes (This will prompt you to login) and look up, via a patient’s name their previous referrals and their status.

The application automatically updates so you always have the latest version and does not require the use of Word or any plugins. You can install and be running in less than five minutes.

If you are using Software 4 Dentists they have integrated with our system as well, you will require an API key. Please contact them for assistance with installing and using this function. Images of their integrator can be found here *

The API is fully integrated with Pearl’s newer system PearlDental and partially with their old system PearlPlus. Please contact Pearl directly for information on utilising it, or click here. *

iSmile have developed an integrator that works directly from their software. Details of how to activate and use this can be found here *

Systems for Dentists have developed an integration solution which is now available. Guidance for how to set this up can be found here *

Statuspoint have an integration solution which will require an API key from us. Their instructional video to installing can be found here *

Dentsys (Edge) have an integration solution available, you can view the guide on setting this up in the “How to” section of your software or by contacting the support team on 0115 964 8606 *

Dentally Have a solution for integration*

Orthobridge Have a solution for integration*

Cloud4Dentists Have a solution for integration – The instructions can be found here*

*(Please note you will still require an API key from the referral management centre to activate the integration).

PLEASE NOTE: The details that are transferred over to the referral form are controlled by your software provider (with the exception of R4 and Orthotrac). If there are details you would like your providers software to add to the form you will need to contact them directly to request this. Unfortunately this is not something we can assist with.

Sign Up for Software integration here:

X Ray Scanners

$_12If you are using traditional, non digital radiographs, there are two routes to sending these to us. You can post your written referrals and include your films – we will then scan these, attach them to your referral and return them to you. A faster and more secure way of doing this to scan your films and then use our online submission process. Scanning films is quick and easy to do and it means that you can use our PACS system for image viewing and also retain your original films.

Radiograph scanners are available from a number of suppliers.

If you need to submit an extra-oral film you can post these to us for scanning – or take a photograph of the film on an appropriate lightbox. As more and more practices move to digital radiographs the online system is adapting to make sure that we use these to best advantage – ensuring that patient exposure to ionising radiation is reduced, and that appointment times are shortened as there is less need for repeat views. You can download software to use with our scanners below, just access the appropriate software from the links – our software works on both Mac and Windows machines.

A radiograph scanner can be provided free of charge to each dental practice in Wales – simply request one at the time of sign up – or email us to request.

Please note:

If you are posting films to us, please include the URN, the date the radiograph was taken and a compliment slip with the practice details on.

Online Scanning Solution

You can now scan directly from this website without needing any additional software!  Just visit this page to try it out!

This will work on Google Chrome, Edge and Firefox. It may not work on Internet explorer as it is an older browser

If you wish to save your files with a filename or learn more about the software please visit this support page.  You can learn more about radiographs within the referral process here.


Software of Excellence / EXACT / R4

A short video showing how the new integration system links your patient demographics into the referral system - without the need to login.

Area: Aneurin Bevan | Betsi Cadwaladr | Cardiff & Vale | Cwm Taf | Hywel Dda | Powys | Swansea Bay